HelpDesk Manager Dashboard
Everything that a Help Desk manager requires conveniently accessible on a single dashboard. With Action Buttons, you can swiftly distribute tickets among your team members. You can also easily update tickets that need your review and stay informed about all your meetings and your team’s performance.
Key features:
- List new tickets for easy tracking and management.
- Use action buttons for quick ticket assignment and handling.
- Help Desk projects for a comprehensive view of ongoing activities.
- List tickets for review, ensuring thorough assessment and resolution.
- See charts showcasing performance of Service Level Agreements (SLAs).
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