HelpDesk Dashboard
Manage and assign tickets in a few clicks. Our new HelpDesk dashboard enables you to efficiently handle your tickets and allocate available resources. Gone are the days of opening each ticket individually to update responsibility assignments. With the HelpDesk dashboard, you can simply preview your tickets in the ticket pool, identifying the required resources for each specific issue.
Key features:
- Drag and drop functionality for easy ticket management.
- Pool of unanswered tickets for efficient tracking and resolution.
- Designated tickets for review to ensure thorough assessment.
- Agile board for managing bugs and feature development.
- Visibility of the current prescribed Service Level Agreement (SLA) for open tickets.
One month free trial. No strings attached
Access the full version of Easy Project for 30 days and boost your business. Cancel anytime.