Statistics for HelpDesk
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The most comprehensive overview of your support service performance – that’s Help Desk Statistics. Customise every view and see performance metrics by users and status. You can also compare statistics across different time periods, facilitating a cross-sectional analysis of performance.
Key features:
- Get performance statistics based on users, ticket status, and other relevant factors.
- Learn from comprehensive statistics available for different time periods.
- Navigate easily through visual representations – line graphs, bar charts, and pie charts.
- Export options for easy data sharing and analysis.
- Leverage SLA performance reports providing breakdowns by ticket owners and assignees.
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One month free trial. No strings attached
Access the full version of Easy Project for 30 days and boost your business. Cancel anytime.
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